Refund policy

Returns

All sales are final. We are committed to providing a considered product experience, with every order fulfilled with care and according to the selections made at checkout.

We do not accept returns for changes of mind, personal preference, incorrect size or color selection, or other order details selected by the customer. Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 4 days of confirmed delivery with your order number and clear photo evidence of the issue.

Claims are reviewed individually, and an appropriate resolution will be provided for verified issues in accordance with this policy and applicable law.

Order Resolutions

Verified fulfillment issues are reviewed individually. Depending on the circumstances, we may also provide store credit, a partial or full refund, or another appropriate resolution at our discretion, subject to applicable law.

Refunds

Except where required by applicable law, monetary refunds are issued only when we determine that a refund is the appropriate resolution to a verified order issue claim.

A refund is not automatically provided solely because a claim has been submitted or an issue has been reported.

If a refund is approved, it will be issued to the applicable payment method in accordance with our payment processor's procedures.

Non-Refundable Circumstances

Except where otherwise required by applicable law, refunds are not provided solely for change of mind, buyer's remorse, personal preference, incorrect size or color selection, refusal or failure to accept delivery, claims that cannot be reasonably verified, claims submitted outside the applicable claim period, or duplicate claims relating to an issue that has already been resolved.

Sale, clearance, and final-sale merchandise is also non-refundable except where otherwise required by applicable law.

Fraudulent or Abusive Claims

We reserve the right to review and verify all claims. Claims containing false information, manipulated evidence, material inconsistencies, duplicate requests, or other indications of fraudulent or abusive activity may be declined.

Our Commitment

Our commitment is to provide a smooth and satisfactory experience with every order.